Last Updated: January 1, 2025
1. Information We Collect
Personal Information:
- Name and email address upon account creation
- Payment information for subscriptions
- User-provided profile details
Usage Information:
- Text content uploaded for conversion
- Feature interaction patterns
- Device and browser data
- IP address and location information
2. How We Use Your Information
- Providing text-to-speech services and improvements
- Processing requests and generating audio content
- Account and service communications
- Platform security and integrity maintenance
- Usage analysis for experience enhancement
- Legal compliance and rights protection
3. Data Processing and Storage
Text uploads are processed through Azure AI services with temporary storage during conversion, then automatic deletion unless saved. Data resides on secure servers in Microsoft Azure data centers with encryption in transit and at rest.
4. Data Sharing and Disclosure
We never sell, rent, or share your personal information with third parties, except in cases involving:
- Service providers (Microsoft Azure)
- Legal requirements
- Business transfers
- Explicit user consent
5. Your Rights and Choices
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Data portability
- Marketing opt-out
- Account deletion
6. Security Measures
We use enterprise-grade encryption and security measures to protect your data, including:
- End-to-end encryption for data transmission
- Encryption for stored data
- Regular security audits
- Access controls
- Industry standard compliance
7. Cookies and Tracking
We use essential, analytics, and preference cookies for functionality, usage understanding, and settings retention.
8. Data Retention
Account information is retained while your account is active. Uploaded text is deleted after processing unless saved. Usage logs are retained for two years. Deleted data is removed within 30 days.
9. Children's Privacy
Our service is not intended for users under 13 years of age. If we discover that data from a child has been collected, it will be immediately deleted.
10. International Users
Data may be transferred to the United States and other countries where our service providers operate.
11. Contact Us
BYITL, LLC
Email: privacy@speakaholic.com